Mental Health: Healing Minds, Strengthening Families
Mental illness is often invisible, but in Lusaka’s slums it is a daily reality — one that families face without access to care. The WHO estimates that 1 in 4 people in slums will experience a mental health condition in their lifetime, yet fewer than 10% in low-income countries have access to treatment. In Zambia, the gap is even more severe: fewer than 10 psychiatrists serve a population of 20 million, and almost all are based in Lusaka.
Families in Matero and other slums face overlapping vulnerabilities — HIV, poverty, food insecurity, and trauma. Stigma compounds the crisis: mental illness is often hidden, misdiagnosed, or treated with harmful traditional practices. Our own enrollment data confirms the deep interlinkages: about 70% of patients enrolled in our mental health pilot are also HIV-positive. This reinforces the need for an integrated approach.
Our Community Mental Health Program, launched in 2025 as part of the Circle of Care model, is built on three pillars:
- Community-First Access: Local women are trained as community mental health assistants. Trusted within their neighborhoods, they identify individuals with possible symptoms of depression, anxiety, or psychosis, reduce stigma, and link families to care.
- Task-Shifting + Digital Tools: Building on POL’s experience with maternal and HIV care, we deploy WHO-recommended task-shifting protocols. Community workers use digital checklists and referral pathways co-designed with Chainama Hospital, Zambia’s main psychiatric facility.
- Continuum of Care: Patients receive home visits, counseling, medication support, and crisis referrals. Services are integrated with nutrition, HIV, and economic empowerment programs — recognizing that healing the mind requires stabilizing the household.
Improved Adherence & Stability: Patients are reporting better adherence to medication and fewer crisis episodes.
Breaking Stigma: Families say home visits from trusted community health workers make it easier to talk about mental health.
Holistic Benefits: Patients not only gain counseling and medical support but also benefit from POL’s larger Circle of Care — safe water, clean cooking, nutrition, and income opportunities.
Stronger Households: Early outcomes show that when mental health is addressed alongside HIV and economic stress, families become more stable and resilient.
Early Enrollment: 21 patients have already joined the program, with demand steadily growing.
Our integrated approach ensures that mental health interventions reinforce household stability, by addressing economic stressors, HIV care, and maternal support alongside counseling and medical care.
Scale Reach: Grow to 200 patients in Matero over the next year.
Train More Workers: Expand the cadre of community mental health assistants embedded in government clinics.
Adolescent Mental Health: Develop tailored counseling and prevention for young people at risk of depression and self-harm.
Data & Research: Launch a digital mental health dashboard under the Slum Health Lab to track outcomes and publish findings in partnership with universities.
Policy & Advocacy: Share results with Zambia’s Ministry of Health and global mental health partners to strengthen models of care in urban slums.
Trusted neighbors, proven methods, and integration with broader health services make this approach both effective and sustainable. By addressing mental health alongside HIV and poverty, families gain not just treatment, but dignity and resilience.

